Haulers will always know, via the App, the amount they will receive from all types of Jobs posted, which includes the Curb-It Use Fee.
Payments will be made via our payment processing partner, Stripe. Stripe will bundle the transactions for the day and deposit them 3 business days later. The very first transfer Stripe makes can take up to 7 business days to post. Additionally, if you, the Hauler, update your bank account, it can take 7 business days to post.
Your first Job payment with Curb-It, it takes a few days longer for the first payment to post. You should see quicker turn around times with future Jobs.
Most Banks or Credit Unions may not post deposits on Weekends, Holidays and sometimes on Mondays. If you experience issues, please contact support.
Stripe business days are Monday - Friday until 4 pm PST. This means any transaction after 4 pm PST will be posted the following day.
Please be advised that the following holidays are observed by Stripe and are not considered a business day.
New Year's Day
Martin Luther King, Jr. Day
George Washington's Birthday